Intuit Financial Community: JohnV - Viewing Profile

lol

If they'd only come back with
Relax.
I need some information first.
Just the basic facts
Can you show me where it hurts?

but I guess we'll all get uncomfortably numb waiting http://community.intuit.ca/discussion/public/style_emoticons/default/blink.gif

I actually posted this here after learning where and how this could be done, but I was actually hoping to snare an Intuit person's response to these specific items..

I've been using Profile for (jeepers I see I joined in Dec of 01) years now, and I've not converted any file for a decade or so..and certainly not one from a prior year...so I've no clue what to expect.

Intuit, are you out there??

Bob Kerr, on 04 July 2011 - 10:00 PM, said:

Actually it was Intuit's abuse of their forum powers to silence these people you mention as well Bob. A forum is a community and Intuit saw us\sees us as a resource they could\can lever.

Though I in no way excuse individual behaviour or instances that got out of hand, the bigger picture was a difference in expectations as to what kind of tax and accounting support can\should be obtained here and by whom?

Now I've never been a QBgreen or TTblue regular (or whatever colours\names are in this year), but I've seen some of the action and it was generally accountants and tax preparers arguing that tax and accounting is not easy with users who were sold on believing they were getting exactly that.

Here at the Profile forum, you are expected to have some basics, and moreover, to know that you cannot really answer any issue presented without asking added pertinent questions to place things in context, or that if you can and do answer directly, that the person asking will undertand exactly what you are saying, and will use the information appropriately.

So I as an observer, saw Intuit side with their users against their forum accountants and to the detriment of the accounting community.

And I was, as you pointed out, not alone.

Paperworker, I do not recall you, and I mean no disrespect to your qualifications, but as I noted, this is a community. Perhaps had you answered some questions with your 30 years experience before asking one that was not well taken, then it would have been an aberration ...you would have already established your credibility. If instead you announce yourself with what the experience of the community believes is a boneheaded question, then yeah, maybe you become the straw that breaks the camel's back so to speak :)


And Buck, the software questions were never the issue, it was the difference between tax law and GAAP vs questions asked.

These days you do have a places to go as an alternatives. My personal recommendation is the one run by the TAGteam, but then, being a member of that team, I am biased http://community.intuit.ca/discussion/public/style_emoticons/default/smile.gif

Peter, your offer is too little too late.


The general issue, and one that Intuit wants to have disappear, is that they position their DIY products as easy to use. Their position is that anyone, even those with no accounting or tax background, can keep a set of books and do a tax return.


When professionals tell the DIY crowd to seek appropriate professional advice, it is because they recognize the person is in over their heads, and to give them an answer is not a good idea because the question betrays the understanding of the person asking. Their one basic question often raises many more, and when the person comes to ask a very very basic question while purporting to being doing work for clients, well, no amount of talking will convince me they are qualified in any way to prepare returns on their own, for money, and unsupervised.


But of course the DIYer and others get their backs up, because "how dare you tell me to see a professional. I want to do it myself, and Intuit says I can, and they sold me a piece of software they claim will do it."


And because Intuit needs the DIY crowd, they decide to shoot the messenger for provoking a flame war and\or having a bad attitude.


This is why I don't post here anymore. Well that and because there's a far better place to be.


Maybe Intuit should take the responsibility to more closely monitor this place, and move people, like Beckz, who, as a business owner, wants to know about maternity leave. She's obviously in the wrong place, and should be directed elsewhere.

Dan it seems to me that as long as its use for your client is legal, then even though the equipment is not on CRA's list (don't think it's not exhaustive BTW), I would be inclined to write everything off....except the extra intake of food :)