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T7DR(A) Difference between balance owing per tax return and T7DR(A)

#1 User is offline   Reg1 Icon

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Posted 02 February 2012 - 07:55 PM

I have just completed two tax returns for clients who owe taxes and have differences printing on the tax return and the T7DR(A).

In one case the client owes $7,200.60 per the tax return and the T7DR(A)prints as $7201.40.

In the second the client owes $1,494.76 per the tax return and the T7DR(A) prints as $1,495.24.

In addition, instead of a decimal point to separate the dollars and cents, profile is printing a dash.

I have reviewed both returns extensively and can determine no reason for the differences.

Any suggestions?

Reg
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#2 User is offline   Vivian Mitchell Icon

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Posted 02 February 2012 - 08:12 PM

Same here......one out of four matched....and I may be picky, but I don't like the dash
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#3 User is offline   KasTek Icon

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Posted 02 February 2012 - 10:00 PM

Same bug confirmed here...ProFile please fix this ASAP...
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#4 User is offline   Arliss Icon

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Posted 02 February 2012 - 11:17 PM

Ditto. Program is a piece of excrement this year.
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#5 User is offline   Reg1 Icon

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Posted 03 February 2012 - 06:40 PM

Thanks guys, it's comforting to know it's not just me.

Now the really interesting question is - which is correct the return or the T7DR(A)?????.

It would be nice to know !!!!
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#6 User is offline   Old_number_17 Icon

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Posted 03 February 2012 - 08:23 PM

CRA rounds to even dollars...
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#7 User is offline   Reg1 Icon

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Posted 05 February 2012 - 08:54 PM

Bert, I know it doesn't matter to the CRA as rounding will clear any differences I have had so far.

However, how do you tell a client that you are producing two different figures for him/her and it really doesn't matter???

The really big question though is which is right - the T1 or the T7DR(A). One wonders if Ituit will answer???
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#8 User is offline   Old_number_17 Icon

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Posted 06 February 2012 - 01:00 PM

REg, my answer was in connection with 'which is correct'

In other words, neither. Profile would be correct in following the CRA practice of rounding.
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#9 User is offline   Hardev@Intuit Icon

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Posted 07 February 2012 - 04:05 AM

View PostReg1, on 05 February 2012 - 09:54 PM, said:

Bert, I know it doesn't matter to the CRA as rounding will clear any differences I have had so far.

However, how do you tell a client that you are producing two different figures for him/her and it really doesn't matter???

The really big question though is which is right - the T1 or the T7DR(A). One wonders if Ituit will answer???

We tested all the provinces and this issue seems to be happening with just Alberta and BC returns. We have submitted the problem to our Product Development (PD) Team for fixing.

Thank you for bringing the issue to our attention.
Hardev
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#10 User is offline   Arliss Icon

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Posted 07 February 2012 - 03:08 PM

I am in Ontario and after checking a few returns it is screwed up in some but not all. Hope that helps you track it down.
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#11 User is offline   Pierre Icon

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Posted 07 February 2012 - 03:53 PM

I am in Quebec and the problem is the same here..
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#12 User is offline   Vivian Mitchell Icon

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Posted 07 February 2012 - 06:46 PM

View PostPierre, on 07 February 2012 - 09:53 AM, said:

I am in Quebec and the problem is the same here..


I am from Manitoba and it was correct in only one of four that I tried.
Vivian
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#13 User is offline   KasTek Icon

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Posted 07 February 2012 - 10:42 PM

It's definitely happening on Ontario returns!
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