Intuit Financial Community: Use of letters in Apt # field? - Intuit Financial Community

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Use of letters in Apt # field?

#1 User is offline   IdaChen Icon

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Posted 31 July 2011 - 11:29 PM

I would like to put PH2 (for Penthouse 2) in the Apt # field on the Info page (for address). It appears that ProFile will not accept that because of the letters. I don't know if this is tied to a CRA requirement, but I'd like to know how best to deal with this conflict.

Thanks, Ida
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#2 User is offline   mikenice Icon

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Posted 01 August 2011 - 02:55 AM

I attempted to duplicate your issue bet received no error message (I can type "PH2" in the apartment field without any error. Can you be more specific? - Profile will not accept or are you getting for example, an e-file error? Out-of-Update version? CTRL-F2 will allow you to overide if that helps you.
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#3 User is offline   IdaChen Icon

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Posted 04 August 2011 - 01:54 AM

Thanks for making me look at this again. I tried to change the Apt # on the "spouse's" return first and it went in as an override. I assumed it was because of the letters, but when I entered PH2 on the "taxpayer's" return first it was accepted.

I appreciate your help on this.
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