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T5013 prevents EFile! EFile error

#1 User is offline   samhill Icon

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Posted 10 April 2011 - 08:58 PM

A return with a T5013 caused an EFile error:

Failed. CRA: We have detected problems and are unable to process this file. Mandatory information is either invalid, missing or not in the correct sequence. Errors have been detected with the T1 portion of the return. If you are unable to resolve the issues, please contact your software developer.

Don't know what the problem is with this repeat client, which was carriedforward, but he does have a T5013!

Have to wait for tomorrow to call Profile support, called them today, but they are closed.
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#2 User is offline   samhill Icon

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Posted 10 April 2011 - 11:15 PM

Has anyone else had this problem or know a fix?
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#3 Guest_snowplowguy_*

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Posted 11 April 2011 - 12:01 AM

Vivian Mitchell posted something the other day that helped her with the T5013.

I don't know whether it will help your issue......that's all I have seen though Sam.

http://community.int...post__p__239534
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#4 User is offline   Jim Icon

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Posted 11 April 2011 - 01:59 PM

Yes, see the other thread for my input as well, if a split T5013 with rental income it will be rejected.
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#5 User is offline   samhill Icon

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Posted 11 April 2011 - 05:47 PM

View PostJim, on 11 April 2011 - 06:59 AM, said:

Yes, see the other thread for my input as well, if a split T5013 with rental income it will be rejected.

No, this is a completely different scenario.

Single person, with only Foreign Dividend and Interest income and Carrying charges on the T5013.

Have sent file to Profile and am now waiting for their reply.

Yes, I remembered to strip the identity before sending it to them.
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