Intuit Financial Community: Paper Tray - Intuit Financial Community

Jump to content

Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Paper Tray Error Change to Universal Paper

#1 User is offline   pblack Icon

  • New Member
  • Pip
  • Group: Members
  • Posts: 2
  • Joined: 02-December 01

Posted 07 March 2011 - 11:09 PM

I am running Windows 7 Home - 64 bit, Lexmark T642 Laser printer & am getting the error change paper tray to universal paper.
Have tried all 3 Lexmark drivers to no avail & have contacted Profile Premier support & was told it is a Lexmark issue!
Only thing different from last year is a new computer>

When I get error I cancel print job & go into print setup in profile, open printer & say ok. No changes made & it works but will not hold settings.


Any help would be appreciated.


Cheers,


Phil
0

#2 User is offline   D Jarrett Icon

  • Senior Member
  • PipPipPip
  • Group: Members
  • Posts: 252
  • Joined: 02-December 01
  • Gender:Male
  • Location:Calgary

Posted 09 March 2011 - 11:07 PM

Try deleting the printer registry keys for ProFile.

hkey_current_user\software\greenpoint\XXXX\printers is where they used to be. Not at a computer with it installed at the moment so can't confirm.
0
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users