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I had a modified Invoice Template so that it printed properly with our letterhead. I did not change any of the code. When version 2010.4 is installed on any computer it breaks the invoice.
Profile Tech support simply told us to recreate our invoice and that we broke it. It works OK on 2010.3 but not on 2010.4, and I broke it? What a waste of my busy time. I have to recreate the General invoice and the Joint invoice and I have user ones for emailing.
The code that broke is {if (Invoice_T1219ON>0) or (Spouse.Invoice_T1219ON>0) - Invalid}.
It is obvious that it is due to the update, but refusing to accept responsibility or to really help in fixing it is annoying. If this is the new trend for profile, I will not be a client for much longer.
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Broken Invoice Invoice Broke with Version 4.0
MultiQuote
#2
tmanery 
- Junior Member
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- Group: Members
- Posts: 70
- Joined: 28-April 06
Posted 04 March 2011 - 11:01 PM
Since the last post I have opened all my invoices and deleted the offending If then statements and the invoices now work again. That was a lot easier than recreating 3 invoices from scratch again.
Profile should look into this issue though. This was code they had put in, and then no longer had a form to reference.
Profile should look into this issue though. This was code they had put in, and then no longer had a form to reference.
#3
spenceh
- Top Contributor
-
- Group: QuickBooks Pro Advisor, VOA
- Posts: 1,979
- Joined: 30-November 99
- Gender:Female
- Location:Three Hills, AB
Posted 05 March 2011 - 01:39 PM
tmanery, on 04 March 2011 - 03:56 PM, said:
I had a modified Invoice Template so that it printed properly with our letterhead. I did not change any of the code. When version 2010.4 is installed on any computer it breaks the invoice.
Profile Tech support simply told us to recreate our invoice and that we broke it. It works OK on 2010.3 but not on 2010.4, and I broke it? What a waste of my busy time. I have to recreate the General invoice and the Joint invoice and I have user ones for emailing.
The code that broke is {if (Invoice_T1219ON>0) or (Spouse.Invoice_T1219ON>0) - Invalid}.
It is obvious that it is due to the update, but refusing to accept responsibility or to really help in fixing it is annoying. If this is the new trend for profile, I will not be a client for much longer.
Profile Tech support simply told us to recreate our invoice and that we broke it. It works OK on 2010.3 but not on 2010.4, and I broke it? What a waste of my busy time. I have to recreate the General invoice and the Joint invoice and I have user ones for emailing.
The code that broke is {if (Invoice_T1219ON>0) or (Spouse.Invoice_T1219ON>0) - Invalid}.
It is obvious that it is due to the update, but refusing to accept responsibility or to really help in fixing it is annoying. If this is the new trend for profile, I will not be a client for much longer.
In the past, I have copies the templates to a second folder so I could 'restore it' to its original spot if necessary. 'No fix required.'
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