Please remember this is a user-to-user community that relies on member participation. We encourage you to ask questions AND share your own thoughts, experience and advice.
Just bought a new Toshiba laptop, with, of course, Windows 7. It also has an AMD VISION processor. At the same time, I bought QuickStart 2010. I cannot email an invoice - an issue with printing the pdf? I verified all there was to verify per 'help', but it still does not work. I need to know if this software will work properly on my machine, or not. If not, then it goes back to Staples Business Depot along with an angry scowl from me - surely I am not the only one in the world with this combination of hardware/software... The S/W should not be sold if the computer won't run it. HELP! (thanks)
Page 1 of 1
Windows 7, AMD processor Cannot create .pdf or email invoices
MultiQuote
#2
Tim Parris 
- Top Contributor
-
- Group: Members
- Posts: 1,534
- Joined: 02-December 06
- Gender:Male
- Location:Ottawa, ON
Posted 22 July 2010 - 01:09 AM
outpace, on 21 July 2010 - 06:40 PM, said:
Just bought a new Toshiba laptop, with, of course, Windows 7. It also has an AMD VISION processor. At the same time, I bought QuickStart 2010. I cannot email an invoice - an issue with printing the pdf? I verified all there was to verify per 'help', but it still does not work. I need to know if this software will work properly on my machine, or not. If not, then it goes back to Staples Business Depot along with an angry scowl from me - surely I am not the only one in the world with this combination of hardware/software... The S/W should not be sold if the computer won't run it. HELP! (thanks)
Have you called Intuit Support before you posted on this board? This is a technical problem and support is the better place to ask for technical help rather than here.
#3
spenceh
- Top Contributor
-
- Group: QuickBooks Pro Advisor, VOA
- Posts: 1,979
- Joined: 30-November 99
- Gender:Female
- Location:Three Hills, AB
Posted 02 August 2010 - 02:29 AM
outpace, on 21 July 2010 - 05:40 PM, said:
Just bought a new Toshiba laptop, with, of course, Windows 7. It also has an AMD VISION processor. At the same time, I bought QuickStart 2010. I cannot email an invoice - an issue with printing the pdf? I verified all there was to verify per 'help', but it still does not work. I need to know if this software will work properly on my machine, or not. If not, then it goes back to Staples Business Depot along with an angry scowl from me - surely I am not the only one in the world with this combination of hardware/software... The S/W should not be sold if the computer won't run it. HELP! (thanks)
I am having the same issues. I gather one of the Windows updates conflicted with the third party pdf writer (Amyuni) Intuit has paid to incorporate into both QuickBooks and Profile. Intuit and Amyuni are working towards resolution the last I heard. {This has been going on since mid-March if memory serves.]
Page 1 of 1