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Possible bug?? Or my system

#1 User is offline   JohnV Icon

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Posted 12 February 2010 - 06:27 PM

When I minimize Profile to the taskbar, I can't recover it...it is then entirely unavailable.

I either have to close it (sometime impossible) and relaunch, or I have to reboot entirely.

If I have two programs open, and simply switch between the, all is fine.

Profile is the only program I use that behaves this way

I'm using XP Pro, service pack 3

Any ideas as to why??
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#2 User is offline   dunner Icon

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Posted 12 February 2010 - 06:57 PM

View PostJohnV, on Feb 12 2010, 07:27 PM, said:

When I minimize Profile to the taskbar, I can't recover it...it is then entirely unavailable.

I either have to close it (sometime impossible) and relaunch, or I have to reboot entirely.

If I have two programs open, and simply switch between the, all is fine.

Profile is the only program I use that behaves this way

I'm using XP Pro, service pack 3

Any ideas as to why??

Have you tried ALT-TAB and does it show up on your screen?
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#3 User is offline   JohnV Icon

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Posted 12 February 2010 - 07:37 PM

Nope, just tried it.


What I get is a "movement" towards the "clock side" of the task bar (where resident apps show icons), but nothing happens. When I right click on the task bar icone, I see the restore, move close etc, but sometimes I can "close" (so the task bar icon disappears and I can relaunch) and other times I can't close, make the task bar icon disppear, or relaunch...so I have to reboot.
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#4 User is offline   dunner Icon

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Posted 12 February 2010 - 09:59 PM

Sorry, John. Haven't seen that one before.
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#5 User is offline   samhill Icon

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Posted 12 February 2010 - 10:13 PM

John, what version are you referring to? The new 2009.3.0 or the 2009.2.0?
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#6 User is offline   JohnV Icon

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Posted 12 February 2010 - 10:25 PM

2009.3.0
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#7 User is offline   unknown Icon

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Posted 13 February 2010 - 12:18 AM

Guess we will hold off for now installing that one...
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#8 User is offline   samhill Icon

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Posted 13 February 2010 - 05:51 PM

Yup!

John, have you called tech support yet about this?

I'm with Bert, and holding off on installing 3.0.
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#9 User is offline   David Blue Icon

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Posted 13 February 2010 - 10:09 PM

I am having no issues with new version of Profile, works fine. I think you have a system problem.
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#10 User is offline   louiskam Icon

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Posted 13 February 2010 - 10:14 PM

Try to reset your ProReg setting too.
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#11 User is offline   JohnV Icon

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Posted 14 February 2010 - 02:59 PM

ProReg setting ??
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#12 User is offline   Dink Meeker Icon

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Posted 15 February 2010 - 03:29 PM

John, can you right click on the minimized tab and then choose maximize from the menu list?
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#13 User is offline   louiskam Icon

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Posted 15 February 2010 - 07:50 PM

After update to my 2009.3.0, I opened Profile Profile Registration page (from proreg.exe) to select All at gpshell.dll & gpserve.dll.
So far so good.
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#14 User is offline   JohnV Icon

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Posted 16 February 2010 - 02:03 PM

When I minimize, the maximize option is available on the right click, but nothing happens ...the screen is not restored. But the maximize option is then unavailable...the "minimize" is.

Click again to "mimimize, again, nothing happens, but the "maximize is then available.

So the max min does appear to "toggle" as if everything is working, but the only right click option that works (most of the time) is "close"
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#15 User is offline   FasTax Icon

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Posted 17 February 2010 - 04:49 AM

Just a thought, have you switched from multiple monitors to single?
The program could be restoring off screen.
Right click, select move and hold down either right or left arrow key.
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#16 User is offline   JohnV Icon

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Posted 17 February 2010 - 03:45 PM

View PostFasTax, on 16 February 2010 - 11:49 PM, said:

Just a thought, have you switched from multiple monitors to single?
The program could be restoring off screen.
Right click, select move and hold down either right or left arrow key.




You win the prize FASTAX....that is EXACTLY the answer...I had the second monitor off because of the nature of the work I was doing, so it was disappearing into the void...

Thanks big time. It was frustrating!
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