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Profile 2008.6.0 FX Profile FX

#1 User is offline   LoriT Icon

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Post icon  Posted 19 June 2009 - 11:40 AM

I installed version 2008.6.0, and when I open Profile FX files with Registered Charity returns (form T3010B), most, but not all, of the information that was entered in the previous version has been removed. Is there a way to recover this information, or do I have to re-do the returns?
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#2 User is offline   Hardev@Intuit Icon

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Posted 19 June 2009 - 05:17 PM

View PostLoriT, on Jun 19 2009, 11:40 AM, said:

I installed version 2008.6.0, and when I open Profile FX files with Registered Charity returns (form T3010B), most, but not all, of the information that was entered in the previous version has been removed. Is there a way to recover this information, or do I have to re-do the returns?


Hello Lori:

Please email a sample Registered Charity Return that you opened and saved in version 2008.6.0 and one sample return that you haven't yet opened in the latest version to pas_support@intuit.com attention Hardev. I will forward those returns to Develoment for investigation.

Thank you for bringing this to our attention.

Hardev
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