[spenceh]

Nathan@Intuit, on Feb 2 2009, 04:18 PM, said:

Hi, I'm not sure which "T2 tab" you're referring to. The ProFile Basic Corporate tab here: http://www.accountan..._corporate.shtm makes no mention of EFILE--the product synopsis at the top of the page does mention EFILE (this appears at the top of all tabs), however, EFILE does not apply to the T2 module. The CRA's EFILE system would be for T1 returns only (and it is mentioned in the "Personal" tab): it certainly is a system for filing T1 returns over the Internet (just as the NETFILE system is as well--NETFILE functionality is also not included with ProFile).

For the time being at least, the Corporation Internet Filing capability is only included with the Premier product. However, when requirements dictate that T2 returns can no longer be paper-filed, it would make sense that the ability to file via the Corporation Internet Filing system would be included in all T2 products. We hear you, and we are examining this issue.

Thanks.

CRA has already sent the message that EFILE IS Basic. So instead of leading the pack, you will let CRA DRAG you kicking and screaming into providing this basic service to your Basic customers. Way to be a product leader! Way to be green!

[Easter1]

LEAVE the guy alone!

If you don't like the direction the software is heading then step away.

They seem to be pushing for the best 'kitchen table' product on the market.

Yes, they do not have efile in basic package, I understand the frustration, but look at the other software companies and you will see the efile options are more money.

....

Yes, Bert I am defending Profile.

....

There must so few glitches this year along too much simple tax work that the board is now about bashing Intuit on their home turf????


Easter.

[JohnNP]

Easter1, on Feb 2 2009, 05:36 PM, said:

Yes, they do not have efile in basic package, I understand the frustration, but look at the other software companies and you will see the efile options are more money.

you mean like one popular alternative at 37% of the profile price? ;)

i am with you on not wishing various "bells and whistles" to push up the price of the "basic" model, (and those can and should be part of the "premier" model),
but i cannot be shaken from thinking that "filing" is a basic requirement of "tax preparation and filing software"

[Easter1]

JohnNP,

With all due respect, Intuit has it strategy they are set upon serving the clients that will pay the extra money and purchase the Premier lic.

Sorry, looking at the price list again, the basic product is being sold at or below their own cost per unit. :huh:

Really, I am beginning to realize that they will stop developing the product they can't win, either by offering a strip down version of the product or by raising the overall cost to better reflect the development costs. Someone who has time do a time value comparison of what Greenpoint pricing was then to what Intuit is charging now. I bet Greenpoint is proportionally more expensive.

Maybe I should change my tune and ask for some bells and whistles so the price will go up, the product will match the 37% more one and we would all be happy because Profile would be addressing all of our suggestions.

As I have said to my 7 year old, be careful what you wish for! ;)

I for one after this thread hope Intuit drops the basic lic and raises the price of the premier lic. (I wonder how much 1995 is these days).

(Roberta & SPG, yes it is me defending the Intuit gang! Stop smirking!!!!!!) :rolleyes:


Easter.

[JohnNP]

Easter1, on Feb 2 2009, 06:47 PM, said:

Maybe I should change my tune and ask for some bells and whistles so the price will go up, the product will match the 37% more one and we would all be happy because Profile would be addressing all of our suggestions.

i think you misunderstood a little - i said 37% of, not 37% more :o

that other product offers full unlimited corporate returns and corporate efiling and it only costs just over 1/3 of the price of the efiling profile product - so you could buy that one for 3 years or the profile one for 1 year for almost exactly the same $

[Easter1]

JohnNP,

GO BUY it!

If you don't agree with Intuit and the products they carry, then vote with what matters your MONEY! It won't take you long till you realize the little bit extra you need for a premier lic is well worth it, "1995" and the kitchen table.

Have a good season

Easter

[Gordon Wiber]

Efile - whether it be personal or corporate onced used, you quickly catch on its just a better way to file a clients return, the benefits are as follows:

by efiling, the process is greener, certainly saves time as opposed to printing, collating, mailing etc., the staff prefer it, when you live in a small town where the post office closes at 5 and your 2.5 hours from the nearest tax centre its well ... handy.

For a corporate return you get immediate confirmation of acceptance and peace of mind.

Taxprep actually sends me separate invoices for being able to use efile or corporate netfile etc. T1 - $395 plus taxes, T2 - $350 plus taxes. Freely admit these are my two least favourite invoices to pay each season.

Sure its a cash cow for the developers, they know our costs not to efile are greater, so I roll my eyeballs cut the cheque and move on.

On this issue, i'm defending profile as well, you can choose not to pay the extra to efile, certainly the proposed new CRA rules are a game changer, whether your using taxprep or profile I guess that base pricing will just increase to accomodate the new rules.

For professional firms that charge a proper professional rate, even with a few staff, the cost of the software is likely anywhere from 1/2% to say 3% of the your annual sales (considering all types of work, not just tax). Just a cost of doing the business.

[David Blue]

I will wade into this, Efile saves money on printing and equipment. Yes you should pay extra for this. I have included for the last three years a standard $ 75.00 supply/efile/backups, other fee. All my T2 clients know this, they accept it, backing up of their data online, supplies for the required printouts and for efiling/netfile. Build it into your extra billing fees. This fee is going up next year to $ 95.00. I have had a couple of clients question the fee, but all have accepted it so far. I use to go through 4-5, 15,000 copy print cartarages for my printer, cost $ 1,225.00 now I go through 2 a year $ 490.00 and my printer is not wearing out. Efile saves.

I only wish I had the set up to go completly paperless, like others on this forum.

If your in business to make money, go premier. Clients understand you have to charge more.

Thats my two cents worth.

[Dink Meeker]

Easter1, on Feb 2 2009, 11:44 PM, said:

JohnNP,

GO BUY it!

If you don't agree with Intuit and the products they carry, then vote with what matters your MONEY! It won't take you long till you realize the little bit extra you need for a premier lic is well worth it, "1995" and the kitchen table.

Have a good season

Easter

Well I certainly hope you don't work for Profile. Myself and others may take your advice and invest in other software. But before I do, I believe that Profile has a right to know why.

I get it, you made your point.... You purchase premiere and you don't give a rat's a** about basic. But I do. If this was the "Easter" forums I would heed your commands and stop harping about. As it's the "Profile" forums, I'll continue to have my say. If you don't like the thread - don't read it!

I feel that their web page is intentionally misleading and I'm pissed about it. Their argument is purely semantics. Efile / Internet Filing. C'mon......


P.S.

1995 was 13 years ago...... get over it.

[Dink Meeker]

Thanks Nathan.... Your quick response and open dialogue with clients goes a long way towards customer relations and product loyalty.


Yes you are correct that Efile is bandied about these boards colloquially for any type of electronic filing. I do believe that Profile is just as guilty as the rest of us. The last time I checked, when I needed to electronically submit a T2 return with Profile, I clicked on the Efile menu and went to the Efile this return line. So, even though CRA may have clearly defined terms, using this as a justification for misleading advertising is moot.


Sorry, just had to point that out.... :rolleyes:

[unknown]

I guess, just for this, they will have to change the wording on the tab in the program...

Oh, wait a minute, that tab is shared between T1 and T2 for the same 'EFILE' function...

Just for this, they will have to reprogram in the middle of taxseason...

Ah well, scratch this tax season, we will try again next year....

(lucky I am using Premier, and don't have to put up with that hassle...)

[Easter1]

Bert,

A bell and whistle?

Easter

[Arliss]

My two cents.

1997 tax year
Switched to Profile and was amazed. It worked well and for me was logically setup.

2009
Amazement is gone but it is still the most logically setup of the choices out there. I have been trying to switch but have not been able to bring myself to do it. There have been more and more issues each year in the product and I believe that Intuit continues to flog the undead, but tiring great, horse of the Greenpoint guys.

I think what a lot of users are saying is it is time for another major investment in the product we all want to use and stay with. We have been paying more for the same basic engine for twelve years with no real advancements for the increase in costs.

Hopefully looking forward to another twelve years.

[Easter1]

Arliss,

Have you been drink Bert's Kool Aid?

You sound supportive, almost sentimental....

Here Here, let's the investment does appear.

Easter

[David Blue]

Arliss, you could not have said it better. That is the exact root of the problem. That sums up what I believe also.

[spenceh]

David Blue, on Feb 3 2009, 09:32 PM, said:

Arliss, you could not have said it better. That is the exact root of the problem. That sums up what I believe also.

Ditto

[JohnV]

While we are on the topic of bells and whistles :)

Consider taking the approach that features in the software can be classified as "required for production and filing", "contributions to efficiency", and "contributions to value".

The first category is a given, and sometimes must be added to as requirements change...like corporate efile.

The second category is stuff like scanned slips and OCR....great for some, not for others....make it an add on option for those willing to pay for it. Kinda what they do now in Premier with efile and the database etc

In category three, I'd like to see some connectivity and planning and reporting capabilities that show the varying tax effects of various remuneration strategies for corporate owner employees. So by contribution to value I mean some "marketing" uses for the software.

It would be great to play with salary\dividend\corporate retention scenarios and I'd certainly be willing to pay some extra for this capability, because it adds value to my service offering....for which I can charge. Incidentally, I mentioned this to "the boys" when I first met tham at a trade show years ago, and pushed the MAUI interface

Are there other value added services you see that can not only be charged for but that you'd be willing to pay for??

[unknown]

JohnV, on Feb 4 2009, 12:27 PM, said:

While we are on the topic of bells and whistles :)

Consider taking the approach that features in the software can be classified as "required for production and filing", "contributions to efficiency", and "contributions to value".

The first category is a given, and sometimes must be added to as requirements change...like corporate efile.

The second category is stuff like scanned slips and OCR....great for some, not for others....make it an add on option for those willing to pay for it. Kinda what they do now in Premier with efile and the database etc

In category three, I'd like to see some connectivity and planning and reporting capabilities that show the varying tax effects of various remuneration strategies for corporate owner employees. So by contribution to value I mean some "marketing" uses for the software.

It would be great to play with salary\dividend\corporate retention scenarios and I'd certainly be willing to pay some extra for this capability, because it adds value to my service offering....for which I can charge. Incidentally, I mentioned this to "the boys" when I first met tham at a trade show years ago, and pushed the MAUI interface

Are there other value added services you see that can not only be charged for but that you'd be willing to pay for??

Oh yeah.

Where do we start, Jantje...

Look at our wish list topic, perhaps...

Now for a revolutionary idea, are you listening Intuit?

In Quickbooks, you have made much marketing out of 'flavors'...

Why not add that concept to Profile

You can have the different flavors:

Basic
DIY
Efile
Scan
Tax planning
Deluxe

Etc.