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being new to profile and these forums, I will attempt to not sound foolish. After downloading the 2007.2.0 version. I opened a client file, and when I selected the file, or the online, or edit toolbar in any way. A blank toolbar drops down with an up or down arrow. No options available. Has anyone else experienced this problem. Please help. Thanks very much in advance
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Drop down menus...are blank with tiny arrows
#1
Clearpath Tax 
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Posted 06 January 2008 - 07:01 PM
MultiQuote
#2
Tim Parris
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Posted 08 January 2008 - 12:47 PM
Clearpath Tax, on Jan 6 2008, 02:01 PM, said:
being new to profile and these forums, I will attempt to not sound foolish. After downloading the 2007.2.0 version. I opened a client file, and when I selected the file, or the online, or edit toolbar in any way. A blank toolbar drops down with an up or down arrow. No options available. Has anyone else experienced this problem. Please help. Thanks very much in advance
Call Intuit Support. Probably a software glitch, perhaps from install or something else. Don't know - that is what support is for.
#3
Clearpath Tax
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Posted 12 January 2008 - 08:48 AM
Tim Parris, on Jan 8 2008, 12:47 PM, said:
Call Intuit Support. Probably a software glitch, perhaps from install or something else. Don't know - that is what support is for.
Tried DWLDing 4 times, Reinstalled 4 times, Contacted support 12 times, no resolution. Has no one done a T2 on Vista O/S, since renewing for 2008!!!!! :blink:
#4
D Jarrett
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Posted 14 January 2008 - 05:52 PM
try lowering your hardware acceleration on the video card. go to display, click settings, click advanced, and find the troubleshooting tab (xp, might be different in ME v2, oops, vista). Crank that down a couple of notches and see if it has any effect.
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