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schedule 1 problem Sch 1 not picking up correct taxable income

#1 User is offline   Rosie Monti CGA Icon

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Posted 27 April 2007 - 04:24 AM

Schedule 1 is NOT picking up taxable income from T1:260. It is showing some irrelevant value that isn't refreshing; when I double-click on the field, it brings me to T1:line 260 which maddeningly shows the true TaxableIncome figure. I have the file saved (which shows that there is no override causing the Schedule 1 weirdness). Worse, this had been efiled and got accepted. I'm :angry: , :blink: , and :( . Somebody needs to figure out what's going on.

unhappy Rosie
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#2 User is offline   David Blue Icon

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Posted 27 April 2007 - 04:38 AM

This is a long shot: Do you have by chance a second income schedule that is over riding, or on the S125 could you have over ridden the line 9999. Grasping at straws. This really sounds like you have an extra schedule that have amounts on it that go to the S1, eg S125#2 or # 3, that have had their tabs closed.. Good luck
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#3 User is offline   Rosie Monti CGA Icon

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Posted 27 April 2007 - 04:55 AM

View PostDavid Blue, on Apr 27 2007, 12:38 AM, said:

This is a long shot: Do you have by chance a second income schedule that is over riding, or on the S125 could you have over ridden the line 9999. Grasping at straws. This really sounds like you have an extra schedule that have amounts on it that go to the S1, eg S125#2 or # 3, that have had their tabs closed.. Good luck


No, and I've look at the "used" forms in Form Explorer to make sure I'm not forgetting any source. No overrides on that field, either. A right-click brings up T1:line 260 and no other form, slip or line is referenced. Thanks all the same. I'm hoping that Technical Support at Intuit will jump in....anytime would be great....
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#4 User is offline   unknown Icon

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Posted 27 April 2007 - 11:33 AM

Rosie, send a PM to Hardev
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#5 Guest_snowplowguy_*

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Posted 27 April 2007 - 12:09 PM

View PostRosie Monti CGA, on Apr 27 2007, 12:24 AM, said:

I have the file saved (which shows that there is no override causing the Schedule 1 weirdness). Worse, this had been efiled and got accepted. I'm :angry: , :blink: , and :( . Somebody needs to figure out what's going on.


If I understand correctly you are saying that line 260 from the T1 Jacket contains a different amount than line 1 from federal Schedule 1?

If that is truly the case you are probably going to have to send the file to INtuit support for their analysis.... unless you can note anything particular or strange about this return... in which case maybe one of us can attempt to duplicate the problem.

If it is a software calculation error I'm disappointed that it was actually accepted by the CRA on efile..... as their Front End system used to do a pretty good job of picking up and kicking out (with a specific error clue) returns containing inconsistencies in data flow.

In any event....... please let us know the eventual outcome.


View PostDavid Blue, on Apr 27 2007, 12:38 AM, said:

This is a long shot: Do you have by chance a second income schedule that is over riding, or on the S125 could you have over ridden the line 9999.


David........ I'm fairly certain Rosie is talking about a T1 return here.
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#6 User is offline   Rosie Monti CGA Icon

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Posted 27 April 2007 - 02:26 PM

View Postsnowplowguy, on Apr 27 2007, 08:09 AM, said:

If I understand correctly you are saying that line 260 from the T1 Jacket contains a different amount than line 1 from federal Schedule 1?

If that is truly the case you are probably going to have to send the file to INtuit support for their analysis.... unless you can note anything particular or strange about this return... in which case maybe one of us can attempt to duplicate the problem.

If it is a software calculation error I'm disappointed that it was actually accepted by the CRA on efile..... as their Front End system used to do a pretty good job of picking up and kicking out (with a specific error clue) returns containing inconsistencies in data flow.

In any event....... please let us know the eventual outcome.


David........ I'm fairly certain Rosie is talking about a T1 return here.


Yes, Snowplowguy, you understood correctly, although David's input re T2-S125 was appreciated nevertheless.

Quebec's Netfile system is what actually returned the "inconsistent" error clue (ironically enough, the QC return was correct but didn't jive with figures coming in from the T1). I finally traced the problem back to Schedule 1.

I'm also disappointed on many counts, and too tired to beat myself or anyone else over the head. Bert, for your info I've sent an email to Intuit support, in the hopes that someone will want to do a post-mortem. I'll keep you posted. Regards to all.
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#7 User is offline   unknown Icon

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Posted 27 April 2007 - 02:41 PM

sure curious what could cause this problem..

to tired right now to be concerned...
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#8 User is offline   David Blue Icon

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Posted 27 April 2007 - 02:48 PM

I am sorry, I was thinking T2 as I was completing one. Yes I gave wrong information.
What I wanted to type was similar in nature, about business schedules.


Look for an extra scheducle in the business area. A second or third schedule, Maybe even a carry forward. This would result in an amount that is showing up but not carrying through.

The other area I was going to go into was the carry forwards of Net Capital, and Non capital items and even the possibiity of an missed overridde.

The best answer I should have given was:

Call Intuit: Let them onto your system using Bridget. They can real time the problem and will even fix on the spot.

I had them on my system this year on the Schedule 4 missing information problem.
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#9 User is offline   Joe Icon

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Posted 27 April 2007 - 05:01 PM

View PostRosie Monti CGA, on Apr 27 2007, 07:26 AM, said:

Quebec's Netfile system is what actually returned the "inconsistent" error clue (ironically enough, the QC return was correct but didn't jive with figures coming in from the T1). I finally traced the problem back to Schedule 1.


Whilst we're on the subject of how hip Quebec's tax department is...
or
Dont give me none of that jive man....

jive (jiev) n., v. <jived, jiv-ing> adj.
n. 1. swing music or early jazz.
2. the jargon associated with swing music and early jazz.
3. Slang. deceptive, exaggerated, or meaningless talk.
v.i. 4. to play jive.
5. to dance to jive; jitterbug.
6. Slang. to engage in kidding, teasing, or exaggeration.


jibe [1] (jieb) also <jib> v. <jibed, jib-ing> n.
v.i. 1. to shift from one side to the other when running before the wind, as a
fore-and-aft sail or its boom.
jibe [2] (jieb) v.i. <jibed, jib-ing>
1. to be in harmony or accord; agree; correspond.
.
.
.
.
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#10 User is offline   Rosie Monti CGA Icon

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Posted 27 April 2007 - 09:25 PM

View PostJoe, on Apr 27 2007, 01:01 PM, said:

Whilst we're on the subject of how hip Quebec's tax department is...
or
Dont give me none of that jive man....

jive (jiev) n., v. <jived, jiv-ing> adj.
n. 1. swing music or early jazz.
2. the jargon associated with swing music and early jazz.
3. Slang. deceptive, exaggerated, or meaningless talk.
v.i. 4. to play jive.
5. to dance to jive; jitterbug.
6. Slang. to engage in kidding, teasing, or exaggeration.
jibe [1] (jieb) also <jib> v. <jibed, jib-ing> n.
v.i. 1. to shift from one side to the other when running before the wind, as a
fore-and-aft sail or its boom.
jibe [2] (jieb) v.i. <jibed, jib-ing>
1. to be in harmony or accord; agree; correspond.
.
.
.
.


Congrats, you succeeded in launching my first smile of the day. I know it's my first smile because my face is now crackled and everyone around me has stopped cowering.... :) The entire city is in your debt. :) (And that ain't NO jive.)

P.S. The file is off to Intuit's T1 SWAT team.
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#11 User is offline   louiskam Icon

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Posted 28 April 2007 - 09:29 PM

Rosie, can you tell us what amount is shown in S1, line 1 and T1, line 260? Also what tax amounts are shown in S1 then?
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#12 User is offline   ansewrman Icon

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Posted 28 April 2007 - 09:41 PM

View PostRosie Monti CGA, on Apr 27 2007, 04:24 AM, said:

Schedule 1 is NOT picking up taxable income from T1:260. It is showing some irrelevant value that isn't refreshing; when I double-click on the field, it brings me to T1:line 260 which maddeningly shows the true TaxableIncome figure. I have the file saved (which shows that there is no override causing the Schedule 1 weirdness). Worse, this had been efiled and got accepted. I'm :angry: , :blink: , and :( . Somebody needs to figure out what's going on.

unhappy Rosie


It is probably minimum tax from T691.
The click destination is fixed. Does not change when the value has to come from a different place.


Ansewrman
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#13 Guest_snowplowguy_*

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Posted 28 April 2007 - 09:51 PM

View Postansewrman, on Apr 28 2007, 05:41 PM, said:

It is probably minimum tax from T691.

I initially thought that when I first read the topic....... and played around with a dummy return generating a few different minimum tax (AMT) scenarios but couldn't find a combination where line 1 on the Schedule 1 was not equal to line 260 on the T1 jacket.
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#14 User is offline   ansewrman Icon

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Posted 28 April 2007 - 10:09 PM

View Postsnowplowguy, on Apr 28 2007, 09:51 PM, said:

I initially thought that when I first read the topic....... and played around with a dummy return generating a few different minimum tax (AMT) scenarios but couldn't find a combination where line 1 on the Schedule 1 was not equal to line 260 on the T1 jacket.


You are right. Misthink on my part. I had the wrong line numbers in my head.

My second thought was multijuridictional. Or non resident income.

Income earned from a Canadian source for a period while not resident in Canada. On the non resident information areas. Possibly an entry made in error. Or 216/217 election income. Again possibly typed in in error.

Ansewrman
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#15 Guest_snowplowguy_*

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Posted 28 April 2007 - 10:19 PM

View Postansewrman, on Apr 28 2007, 06:09 PM, said:

My second thought was multijuridictional. Or non resident income.

That is a definite possibility...... although I must admit...... I know very little nor have the desire to learn anything about MJ returns. :)

Something that may lend a clue to this puzzle is the fact Rosie is filing both a Federal and Kweebec return for this client.
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#16 User is offline   ansewrman Icon

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Posted 28 April 2007 - 10:25 PM

View Postsnowplowguy, on Apr 28 2007, 10:19 PM, said:

That is a definite possibility...... although I must admit...... I know very little nor have the desire to learn anything about MJ returns. :)

Something that may lend a clue to this puzzle is the fact Rosie is filing both a Federal and Kweebec return for this client.


The MJ 2203 forms won't do it. My money is on the Schedule A - D. Or 216/217 elections.

Ansewrman
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#17 Guest_SBaud@Intuit_*

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Posted 02 May 2007 - 07:47 PM

Rosie,

If you are still having problems with the return, by all means contact us at the Intuit Technical Support line. We are here to help. ;)
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#18 Guest_snowplowguy_*

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Posted 02 May 2007 - 09:11 PM

View PostSBaud@Intuit, on May 2 2007, 03:47 PM, said:

Rosie,
If you are still having problems with the return, by all means contact us at the Intuit Technical Support line. We are here to help.


From what I read.... it would appear she tried that some 5 days ago. ;) Not sure how things turned out though.

View PostRosie Monti CGA, on Apr 27 2007, 05:25 PM, said:

P.S. The file is off to Intuit's T1 SWAT team.

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#19 User is offline   Hardev@Intuit Icon

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Posted 02 May 2007 - 10:12 PM

Hi Rosie:

Try doing a Preparer sign-off few times (line 1 schedule S1) on the field for Taxable Income from line 260 and check if it makes any difference or you can try overriding line 1 of schedule S1 to a zero and then remove the override to force a recalculation.

If none of the above works please email the file to pas_support@intuit.com and we will conduct further investigation.

Regards,

Hardev Koonar
Intuit Canada
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#20 User is offline   Hardev@Intuit Icon

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Posted 02 May 2007 - 10:30 PM

Hi Rosie:

Subsequent to posting my previous response I got hold of the file that you had already sent. An investigation revealed that the field in question was overriden with a different figure and to correct that please do the following:

1. With the return open in Profile go to File| Properties.
2. Remove the checkmark from the box titled "Locked" and click <OK>.
3. Go to schedule S1 and remove the override. Correct figure will then transfer.

Hope the above helps you in resolving the issue.

Regards,

Hardev Koonar
Intuit Canada
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