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Returns Requiring Re-Transmission CRA Update

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Posted 19 April 2007 - 10:37 PM

Returns Requiring Re-Transmission



Throughout the summer months and at the end of the electronic filing program, our EFILE Help Desks are often contacted by efilers and asked about the status of returns they had previously transmitted. Many of these calls are initiated because your clients have received a request to file a return by the Agency. When we verify the files, we often see that a large percentage of them rejected initially with correctable errors, and were never re-submitted.



In an effort to reduce the frequency of such occurrences, the Tax Filer Services Section, in conjunction with the Information Technology Branch, will be generating lists of returns for re-transmission. If you are one of the affected efilers, you will be sent an email similar to the following. It will be sent to the email address that was provided when you registered on-line.



The following is a list of file(s) that have rejected with correctable error(s) and have not been re-transmitted. Please make the necessary correction(s) and re-submit. Failure to do so may result in your client(s) being contacted by the Canada Revenue Agency and asked to file a return.



Date of Time of

DCN Transmission Transmission Taxpayer's Name Error Clues

------------- ------------- ------------ --------------------------------- ------------------

DXXXXCERT2713 20061108 145206 CURTIS M THIRTEEN 527 123456



DXXXXFINE5N45 20061201 145206 MARISA FORTYFIVENINE 222 2169



DXXXXGREEN728 20061206 145206 CHANTAL VINGTHUITTWELVE 324



It is our intention to send these lists out at least 3 times during the EFILE program. The first mailing will occur within the next couple of weeks. If you have no files to re-submit, you will not be receiving an email.



We appreciate your assistance with this matter.
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#2 User is offline   Tim Parris Icon

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Posted 19 April 2007 - 11:37 PM

Spoke to a CRA Efile Help Desk Agent - the email was a sample of what to see.

It is interesting since I have taken over the tax department for another company and consequently saw the same email in the business and through my personal business. Identical. Also the dates are before tax season.

(I won't efile returns at that business since my name isn't on their list of staff nor do I have the password to update the list - They had a personnel melt-down mid-April.)
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Posted 25 April 2007 - 02:21 PM

English Version *** La version française suit ***





Supplemental Instruction To The Following Email


Our first mailout of lists was sent yesterday morning. We regret any confusion the email introducing this service may have caused. The displayed error clues also include those records that are not eligible for EFILE and those that require a paper return to be filed. If you have already filed those returns, please disregard the email. Chances are that those returns have not yet been keyed. Once processed, they will be removed from any subsequent mailouts.



We have also asked our Information Technology Branch to compile a separate list for returns that rejected on error clue "1", a paper return is required. These will be dispatched as a separate mailout. As previously noted, if these returns have already been filed, please disregard. Our future mail outs will include all of the reject error clues (electronic and paper).



Returns Requiring Re-Transmission



Throughout the summer months and at the end of the electronic filing program, our EFILE Help Desks are often contacted by efilers and asked about the status of returns they had previously transmitted. Many of these calls are initiated because your clients have received a request to file a return by the Agency. When we verify the files, we often see that a large percentage of them rejected initially with correctable errors, and were never re-submitted.



In an effort to reduce the frequency of such occurrences, the Tax Filer Services Section, in conjunction with the Information Technology Branch, will be generating lists of returns for re-transmission. If you are one of the affected efilers, you will be sent an email similar to the following. It will be sent to the email address that was provided when you registered on-line.



The following is a list of file(s) that have rejected with correctable error(s) and have not been re-transmitted. Please make the necessary correction(s) and re-submit. Failure to do so may result in your client(s) being contacted by the Canada Revenue Agency and asked to file a return.



Date of Time of

DCN Transmission Transmission Taxpayer's Name Error Clues

------------- ------------- ------------ ---------------------------------------- -----------------------

DXXXXCERT2713 20061108 145206 CURTIS M THIRTEEN 527 - 123456 - 444



DXXXXFINE5N45 20061201 145206 MARISA FORTYFIVENINE 222 - 2169



DXXXXGREEN728 20061206 145206 CHANTAL VINGTHUITTWELVE 324



It is our intention to send these lists out at least 3 times during the EFILE program. The first mailing will occur within the next couple of weeks. If you have no files to re-submit, you will not be receiving an email.



We appreciate your assistance with this matter.



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